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Hot Sale Men Canvas Shoes Customziation Print Designer Adults Team Shoes Graffiti Casual Shoes Espadrilles Gift Tenis Masculinos

100% of buyers enjoyed this product! 448 orders
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Hot Sale Men Canvas Shoes Customziation Print Designer Adults Team Shoes Graffiti Casual Shoes Espadrilles Gift Tenis Masculinos

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Dear friends,
1. Free Shipping Time: 10-40 Days !!!
If you want fast shipping, please choose other fast shipping methods.
2. Our shoes is Chinese Size, so please measure your foot length, then choose the right size.
3. Your positive feedback is very important to us.
(1) If your are satisfied with our product, please give us 5 Star Positive Feedback;
(2) If you are not satisfied with our shoes, please contact us before give us a negative or neutral feedback, we will do our best for you.
4. Any needs or advise, please contact us, we will try our best to solve for you.
Thanks

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We accept Alipay here. All major credit cards are accetped through secure processor ESCROW.

1. We provide free shipping by ePacket & China Post Registered Air Mail under the most common condition, it takes 10-30 days after being posted. Sometimes will be delayed up to 60 days due to the customs or other problems, such as local weather problem, so it needs your enough patience to wait for the mail. And when you choose the shipment way, then we think you agree to accept this delay if happens.

2. We ship your package DDU, “duties and taxes unpaid”, and we do not collect the VAT (Value Added Tax), duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier.

We support return and change item policy, but you need to pay full cost for two way transports (include the shipping, taxes and customs cost etc.) and keep the item in good condition, otherwise we will keep right to refuse the refund and return. All the return policy must be apply within 7 days (the time point start from you receive the item).

The following problems are not apply to :
(1) Color, size difference problems just as what we have mentioned;
(2) Product with some damages due to incorrect operation;
(3) Washed, used and worn products;

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of The Latest and Best Shoes online (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of sellshoes123.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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